Privacy Policy
This Privacy Policy explains how 7shen ("we", "us", or "our") collects, uses, and protects your information when you use the 7shen website, the multilingual listing generation service, and the developer API (collectively, the "Service").
1. Information We Collect
- Account information: email address and account credentials when you register or request an API key.
- Content you submit: product names, selling points, and other text you enter to generate listings, and prompts you send via the API.
- Usage data: generation counts, API token usage, and technical logs such as IP address and browser type.
- Payment information: billing details are collected and processed directly by our payment provider, Creem, Inc. We do not store your full card number.
2. How We Use Your Information
- To provide, operate, and improve the Service;
- To process your inputs and generate multilingual listings;
- To bill and manage subscriptions and API usage;
- To communicate with you about your account and respond to support requests;
- To ensure security, prevent fraud, and comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We share information only as necessary to provide the Service, with:
- AI model providers (e.g., DeepSeek) that process your inputs to generate content;
- Payment processors (Creem, Inc.) to handle billing;
- Service providers that host and operate our infrastructure.
These providers process data under agreements that require them to protect your information and use it only to provide their services to us.
4. Data Retention
We retain account and usage information for as long as your account is active or as needed to provide the Service. Content you submit for generation is processed transiently and is not used to train third-party models by us. We retain billing records as required by law.
5. Cookies
We use essential cookies and similar technologies (such as local storage) to keep you signed in and remember your preferences, including your language selection. We do not use advertising or tracking cookies.
6. Data Security
We use industry-standard measures to protect your information, including encryption in transit. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction (including the EU/EEA under GDPR and California under CCPA), you may have the right to access, correct, delete, or restrict the processing of your personal information, and to data portability. To exercise these rights, contact us at the address below.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States and China. We take steps to ensure your information receives an adequate level of protection wherever it is processed.
9. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date.
11. Contact
Questions or requests about this Privacy Policy? Contact us at support@7shen.com.